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Viewing topic "Hit or miss with USB driver"

     
Posted on: December 07, 2017 @ 05:02 PM
JohnnyP702
Total Posts:  12
Joined  06-16-2014
status: Regular

This may be a Mac only problem but lately I’ve noticed that my MOXF8 is not always acknowledged in my DAW, sequencer, or learning software. Sometimes it works and sometimes it doesn’t. I updated the driver via the following link and would like suggestions for resolving my problem.

https://usa.yamaha.com/support/updates/yamaha_steinberg_usb_driver_v1_9_10_2_for_mac.html

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Posted on: December 08, 2017 @ 06:52 AM
RHproducer
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Total Posts:  24
Joined  10-19-2017
status: Regular
JohnnyP702 - 07 December 2017 05:02 PM

This may be a Mac only problem but lately I’ve noticed that my MOXF8 is not always acknowledged in my DAW, sequencer, or learning software. Sometimes it works and sometimes it doesn’t. I updated the driver via the following link and would like suggestions for resolving my problem.

https://usa.yamaha.com/support/updates/yamaha_steinberg_usb_driver_v1_9_10_2_for_mac.html

I’ve heard similar problems a lot of times and after reading and discussed a lot it was narrowed down to a defective USB cable. Perhaps this is the case. I heard about one that got a defective cable from the store, after they realized it was a cable problem they gladly replaced it.

I hope you find the answer…

  [ Ignore ]  

Posted on: December 08, 2017 @ 11:43 AM
JohnnyP702
Total Posts:  12
Joined  06-16-2014
status: Regular
RHproducer - 08 December 2017 06:52 AM
JohnnyP702 - 07 December 2017 05:02 PM

This may be a Mac only problem but lately I’ve noticed that my MOXF8 is not always acknowledged in my DAW, sequencer, or learning software. Sometimes it works and sometimes it doesn’t. I updated the driver via the following link and would like suggestions for resolving my problem.

https://usa.yamaha.com/support/updates/yamaha_steinberg_usb_driver_v1_9_10_2_for_mac.html

I’ve heard similar problems a lot of times and after reading and discussed a lot it was narrowed down to a defective USB cable. Perhaps this is the case. I heard about one that got a defective cable from the store, after they realized it was a cable problem they gladly replaced it.

I hope you find the answer…

Well, that’s definitely a possibility since I replaced the original USB for a longer one. Maybe I need to contact Yamaha support for suggestions on a compatible longer cable.

  [ Ignore ]  

Posted on: December 08, 2017 @ 07:52 PM
philwoodmusic
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Total Posts:  844
Joined  07-01-2013
status: Guru

Hi JohnnyP702,

This might not turn out to reveal much, but just out of interest, what version of Mac OS are you running?

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Posted on: December 09, 2017 @ 02:04 AM
zpink
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Total Posts:  288
Joined  08-02-2014
status: Enthusiast

May be an idea to also check the firmware version on the MoXF.
Unless I failed to see that mentioned in the post.

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Posted on: December 11, 2017 @ 11:42 AM
Hideout
Total Posts:  10
Joined  09-20-2017
status: Newcomer

I’m running Mac OS 10.6.8 and while I’m not having ay trouble on the midi side, the audio side disappears after a restart of the Mac.  I have to reinstall the driver and restart again.

On a side note, it didn’t used to happen before I swapped out the drives for SSDs.

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Posted on: December 11, 2017 @ 12:07 PM
philwoodmusic
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Total Posts:  844
Joined  07-01-2013
status: Guru

You’re probably already aware of this but the driver linked us to in the opening post is only qualified for use back as far as 10.9.5

What model and spec Mac are you running?

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Posted on: December 11, 2017 @ 12:33 PM
Hideout
Total Posts:  10
Joined  09-20-2017
status: Newcomer

2008 8-Core 3Ghz Mac Pro that is not “officially” supported for running the newer OSs.  I’ve seen lots of links showing how to mod them so that they can but I’m nervous about that.

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Posted on: December 11, 2017 @ 01:02 PM
philwoodmusic
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Total Posts:  844
Joined  07-01-2013
status: Guru

Right, so you have a Mac pro 3.1 or 4.1 or something?

Yes. I thought it was very unfair by Apple on people who bought the top machine at the time.  I wouldn’t risk bricking it either.

Your computer can easily run anything new but Apple decided that you can’t, and that’s all it really is.

I’d be very surprised if your problems aren’t related to your MOXF driver - OS - hardware mismatch, but why do you specifically use 10.6.8?  You can surely run anything up to around El Capitan?

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Posted on: December 11, 2017 @ 02:30 PM
Hideout
Total Posts:  10
Joined  09-20-2017
status: Newcomer

That is the latest OS that computer would allow me to use… and it’s extremely stable.
It has never crashed on me.

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Posted on: December 11, 2017 @ 03:42 PM
philwoodmusic
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Total Posts:  844
Joined  07-01-2013
status: Guru

That doesn’t add up.

There’s no way a 2008 computer would only let you go as far as a 2009 operating system.

I have always observed a good 6 maybe 7 years of hassle free life with macs before they start getting disqualified from current software.

Please can you go to ‘About This Mac’ click on ‘System Report’ then click on ‘Hardware’ at the very top of that list.  Might called System profiler on 10.6.8, but is accessed via ‘About this mac’.

This should show you a Hardware Overview.

Can you tell me what your model identifier says? It should be something similar to MacPro 3,1 or 4.1

If you have a 3,1 (Early 2008) you can absolutely run Mac OS up to and including El Capitan (Late 2015) but not Sierra and after.

That’s official too, no mods or hacks, and El Captain is still very much supported.

Then, we can look at why you think your computer won’t allow you to install anything above 10.6.8.

You cannot update from 10.6.8 to El Capitan, but you can reformat and install El Capitan clean easily.

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