Old Motifator threads are available in the Archive.
wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Hello, In brief. MOXF8, brand new. Just got it. running firmware 1.03. Connected via USB to a mac mini (latest model) running OS X Mavericks. Same mac mini had Motif xf, kurzweil PC3LE8, Korg KronosX 88, novation launchpad and Korg microKontrol2 all connected via USB and all working fine. The MOXF itself is working fine regarding both audio and midi over the USB. The MOXF has the correct USB driver from Yamaha installed. See attached pic for proof. The problem MOXF and only MOXF would go into stealth mode when I switch it off and then switch back on to use it. The computer is still running the whole time (I never switch it off anyway) and all machines connected to it via USB midi are working fine. But, the MOXF can’t be seen by the computer anymore. It is in complete stealth mode. Does not exit. I switch it back off and on. Same problem. I try everything including switching midi output form the MOXF to midi and back to USB and no fix. Only when I disconnect the USB cable from the back of the MOXF then plug it back in that it sometimes work. At times I had to restart the mac to get the MOXF out of its stealth status. Help! This is driving me crazy. Does anybody else have/had this issue? Any explanation? Any fix? Do I have a defective unit? Thanks in advance. Image Attachments
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jshep0102
Total Posts: 290
Joined 11-16-2012 status: Enthusiast |
When you set it up, did you have to go to Utility and change from Midi to USB? Make sure if you do that you hit store to save it as USB, or it’ll go back to Midi… |
wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Yes, it is in USB and stored. That is the default anyway. Thanks. |
jshep0102
Total Posts: 290
Joined 11-16-2012 status: Enthusiast |
i use a midi keyboard to trigger additional sounds. I have to go back and forth between USB and MIDI alot. Sometimes I forget to hit STORE. I hope you can sort it. |
Bad_Mister
Total Posts: 36620
Joined 07-30-2002 status: Moderator |
Question: Which one of your products is not like the others?
From those you list, none does MIDI and audio simultaneously and bi-directionally via USB… Except, you guessed it, the MOXF. Re-establishing MIDI should be no problem for the other devices, but the driver (proof provided, guess you felt you needed to prove it, we’d take your word for it), has to negotiate with your operating system about using the audio hardware - this is usually handled on boot up. Your other products are audio “dumb” via USB ... If you will… At least as far as we know. We are not sure what the problem with your Motif XF (guess its because you don’t have the FW driver installed- or were not using it or did not know how to use it, when you had an XF) but depending on the software, you may need to relaunch your particular software to have the XF recognized, but if you are using FW it certainly can be “hot wired” - plugged in after the computer is on - and be found) Just so you know, if your computer goes to sleep or into hibernation, due to the nature of the MIDI/Audio bi-directional, simultaneous communication you may need to establish audio, your mileage will vary depending on your computer configuration. We see no problem here, nor anything unusual. |
miden
Total Posts: 618
Joined 09-22-2005 status: Guru |
Also try deactivating USB Selective Suspend. This setting has Windows automatically deactivating USB ports… (Microsoft explanation: A USB device driver can send a message to windows telling it to idle the device. This puts the device in a low-power state (the suspend state). When a USB device is suspended, windows does not wait for it to respond before entering a sleep or hibernate mode. If you disable this feature, the system will simply return a failure to the driver when the driver attempts to enter suspend state. If the driver complies with Microsoft guidelines, it will simply retry the idle request at every expiration of its idle timer. ) So try turning it off and see if that helps. It is found: Control Panel > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings |
wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Interesting to learn. Thanks. But I am on a mac. |
miden
Total Posts: 618
Joined 09-22-2005 status: Guru |
Ahhh - sorry I did not know that. |
wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Thanks Phil. Kronos has both midi and audio over USB too but I am not sure how that compares to the MOXF. My Motif XF was more than fine regarding connectivity. Never had any issues with that. I had the FW16E for a while and yes I could not figure out how to use it. The problem now is just with the MOXF. Like right now, Mac mini back on from sleep. Switched MOXF on. Launched John Melas Master editor. I click Setup > Autoconnect. Error > “MOXF8 not found”. I unplugged USB from the back of the MOXF then plugged it back in and without restarting anything I click Setup > Autoconnect in John Melas software again and it was then able to find it. I am just observing and describing the issue here. How different is my mileage? |
DavePolich
Total Posts: 6820
Joined 07-27-2002 status: Guru |
Simple solution. Set your Mac to NEVER
Thats computer audio production 101 -
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VikasSharma
Total Posts: 1523
Joined 10-05-2010 status: Guru |
If I’m not wrong, the Kronos has a class-compliant USB audio and MIDI interface. Thus, it doesn’t require any manufacturer-specific drivers to work. Unlike MOXF however, which provides you two stereo audio channels and four MIDI ports through its USB interface, the Kronos provides just one stereo audio channel and one MIDI port. They’re different for sure. |
wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Thank you. That was very informative. |
wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Thank you all for trying to help. Whatever what the cause is, The fix that works for me is:
1. Unplug USB from MOXF.
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wizardgraphics
Total Posts: 171
Joined 01-15-2012 status: Pro |
Thanks for the reply. I agree. But that problem also happens when the computer is always on and the MOXF was switched off for a while. Anyway, I figured out a fix that worked for me and I wrote it above here which is simply to unplug and replug the USB cable from the MOXF but to wait a few seconds in between. |