Three DCP productions sound libraries for the MO X - Vintage Keys, B’s Knees, and Axxe - are now available at the Shop:

http://shop.motifator.com/index.php/voice-libraries/motif-mo-x.html

More sound libraries for the MO X will be coming soon.

...so these will load into the MOX and be permanently found/listed by name in the category search?

saxmanjack - 02 September 2011 11:14 AM

...so these will load into the MOX and be permanently found/listed by name in the category search?

Yes.

Hi Dave,

I need some help please. Tried to add to my cart on the motifator shop but could not proceed any further despite creating customer login details. This comes out...please see attached pic…

Wilson

Click thumbnail to see full-size image

Sorry about the problem ordering the new MOX libraries. Will be fixed ASAP.

The shop is not OK! A lot of error messages.

MOX library downloads are now working fine. Sorry for the inconvenience. We are not aware of any other problems at the present time but we have recently updated the store engine (in part to include updated USPS shipping options) so if people are experiencing any problems we’d be very grateful to hear of them. Realistically, we can only solve specifics so please give us details of any residual issues and they will be fixed immediately of course.

Thanks!

There has been an error processing your request
Exception printing is disabled by default for security reasons.

Error log record number: 1124318838421

Thanks for your list of error messages! We’re looking into this. At what point do these appear? You might want to contact directly in case this is an issue with a credit card that you may not wish to have discussed in a forum. We’re on it though.

Today it´s possible to access the shop. But it´s not possible to place an order. I have sent an email to .

The same problem here. I can’t place an order.

:

OK Ladies & Gents… there was a genuine error we found and for which we apologize of course.  However in amongst this thread have been some user / browser issues that we think have now also been resolved internally, so to speak.

As ever, we do try to stay on top of all issues and thanks to everyone for their continued patience and support.

MM

MrMotif - 03 September 2011 07:45 PM

OK Ladies & Gents… there was a genuine error we found and for which we apologize of course.  However in amongst this thread have been some user / browser issues that we think have now also been resolved internally, so to speak.

As ever, we do try to stay on top of all issues and thanks to everyone for their continued patience and support.

MM

My situation is neither a user or browser issue. I got further than most here, successfully placing and paying for the order. I did not receive a download link immediately that was to last 5 minutes as stated on the KeyFax page. I received an email with a link that allowed me to use it once but it only linked to an image and no files. It was dead when I tried it again stating “expired.” I did not receive a link lasting 72 hours, also stated on KeyFax page. Still waiting for a response from that email posted above.

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Error log record number: 1294062138550

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Error log record number: 1219101257948