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rhodesman62
Total Posts: 9
Joined 10-17-2004 status: Newcomer |
Hi, all
Need help.
Any clues what is causing this?
Thanks in advance for your help |
5pinDIN
Total Posts: 11891
Joined 09-16-2010 status: Legend |
OK on the firmware update, but where did you get the USB driver? The most recent Yamaha Steinberg USB driver I see available is version 1.8.6
Yamaha Steinberg USB Driver V1.8.6 for Windows (64bit):
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rhodesman62
Total Posts: 9
Joined 10-17-2004 status: Newcomer |
5pinDIN
Total Posts: 11891
Joined 09-16-2010 status: Legend |
I see. That version isn’t available via the Yamaha download site - it might be that they didn’t update the list yet. However, if you didn’t already try this, you might uninstall version 1.9.0 and see if 1.8.6 works for you. |
rhodesman62
Total Posts: 9
Joined 10-17-2004 status: Newcomer |
Did it. No difference. |
5pinDIN
Total Posts: 11891
Joined 09-16-2010 status: Legend |
Which audio application(s) (DAW?) are you trying to run? Besides the USB driver, have you installed any other MOXF-related software? |
rhodesman62
Total Posts: 9
Joined 10-17-2004 status: Newcomer |
I had a MOX6, and installed Cubase and the editors Yamaha offers.
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5pinDIN
Total Posts: 11891
Joined 09-16-2010 status: Legend |
There might be a driver conflict. Besides the Yamaha Steinberg USB driver, do you have any other ASIO drivers installed?
Also…
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rhodesman62
Total Posts: 9
Joined 10-17-2004 status: Newcomer |
Cubase is 5.1.1., and I have only older software that came with the MOX - editor and remote editor.
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5pinDIN
Total Posts: 11891
Joined 09-16-2010 status: Legend |
This is beginning to look like a compatibility problem of some sort, with the OS and/or the computer. Cubase 5 should be OK, but it might be a good idea to uninstall the MOX software and install the latest meant for the MOXF, including Remote Tools. They can be downloaded here.
This might help:
If not, contacting Yamaha support or posting at Steinberg’s forum could lead to useful information. |
DHTech
Total Posts: 62
Joined 11-20-2014 status: Experienced |
More or less the same issue here, Cubase AI7 has cracking audio then crash the PC (Windows 8.1 64bit). |
DHTech
Total Posts: 62
Joined 11-20-2014 status: Experienced |
Un-installed the Steinberg drivers and re-installed seems to have solved my problem :) |
SSquared
Total Posts: 165
Joined 01-29-2014 status: Pro |
I have had the same issue. Things working fine in Vista, with the older MOXF6 OS, but the new Firmware requires the latest Steinberg Driver (which won’t run on Vista). Installed everything on Win7 laptop and have spent several hours trying to get things working. As soon as audio comes through, it crackles and dies. USB MIDI works fine. I am able to use the Yamaha Editor just fine. As soon as I do any MOXF USB Audio, I lose both MIDI and Audio. I haven’t tried it since the Firmware first came out, but I uninstalled and reinstalled the Steinberg driver many times over. So now I have Vista and Win7 computers unable to use my MOXF properly. The only thing that currently works is if I step my MOXF down to the previous OS and then I can use it with my Vista laptop. But then I lose connectivity with the iPad, which for now, is more important to me. |
DHTech
Total Posts: 62
Joined 11-20-2014 status: Experienced |
I though my driver re-install had solved the issue, but alas no! In the windows device manager the Yamaha Steinberg USB Driver has a little yellow triangle next to it, and no amount of re-installation or disabling other audio drivers seems to make any difference, Grrrr. |
B.Minor
Total Posts: 126
Joined 10-22-2010 status: Pro |
DHTech, did you try using another USB port on your PC? I already know that “Windows triangle problem” from the past. In my case I had a Steinberg CI+ and the MOXF connected to the PC at the same time - both using the latest Steinberg MIDI/audio driver. It always happened that one of the two devices showed a triangle in the Windows device manager after using certain combinations of USB ports, even when the devices were swapped. However, I could finally solve the problem by re-organizing the connections and looking for ports which don’t conflict with each other. I think sometimes USB ports might be internally grouped together (e.g. by hubs etc.). Maybe you can check if a different port may solve your problem. Regardless which configuration you currently have, try to avoid any USB hubs. |
DHTech
Total Posts: 62
Joined 11-20-2014 status: Experienced |
Yeah thanks I did try another usb port and it’s working for now, although only using midi, the usb/vst audio side is still unusable, Cubase seems to struggle and the audio quality is terrible with noise glitchy sound. |