Old Motifator threads are available in the Archive.
dgroffb3
Total Posts: 5
Joined 02-04-2009 status: Newcomer |
Hello - anyone having difficulty ordering
they have also not responded to email.
Doug |
5pinDIN
Total Posts: 11891
Joined 09-16-2010 status: Legend |
Have you checked your email spam folder? If you’re in the US, have you tried calling 1-800-752-2780? |
dgroffb3
Total Posts: 5
Joined 02-04-2009 status: Newcomer |
yes, nothing in spam folder. will try the phone i guess. is this a common problem?? |
dgroffb3
Total Posts: 5
Joined 02-04-2009 status: Newcomer |
recieved link in email today. all is well :) |
CesarSound
Total Posts: 572
Joined 12-25-2005 status: Guru |
this is a common problem here, I’ve had the same. |
MrMotif
Total Posts: 1122
Joined 10-02-2002 status: Administrator |
Actually, it’s a pretty rare problem, albeit understandably frustrating if it happens to you and so one that invariably gets ‘reported’. We did unearth a paypal issue last week that was obstructing delivery of the url but either way we will always issue the download link ‘manually’ as soon as humanly possible. It is a holiday weekend here in USA but we will still try to make sure a new link is sent right away. |
jimbowal
Total Posts: 94
Joined 06-13-2014 status: Experienced |
I purchased the download version of the MOXF In ‘N’ Out video directly from Keyfax. Paid by Paypal, however there was a problem with the transaction, the funds were debited but the transaction was still ‘processing’.
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