Old Motifator threads are available in the Archive.
papaphoenix
Total Posts: 1614
Joined 03-09-2004 status: Guru |
Hi all.
Since today It crashed when i launch it After the Cubase AI windows apears with the text about the opening progession on the left bottom (last text is “content") the general windows apears (1 second) and directly close alone. There is no Windows XP message error.
I have tried to repair cubase, it don’t change anything.
I have not install another software since sunday when it will work.
If someone have an idea about this and what can i do, it will be great. The last option i have is to format the hard drive and re-install completly windows XP sp3, and after install another time cubase AI on 4.5.2. Thanks in advance for help. |
frankE
Total Posts: 5350
Joined 12-23-2002 status: Guru |
Before we delve too deeply into this, you’ve mentioned that you uninstalled AI and reinstalled and that your licence is okay. After you first installed AI and registered it, did you then move the licence to a Syncrosoft dongle?? (you mention LCC). Have you installed the very latest version of the Syncrosoft software? Did you install any new plug-ins? And just FYI: caution, uninstalling and then reinstalling software like AI that suddenly stops working should be viewed as a last resort as it can sometimes create even more problems. Often there are simpler solutions. And also caution with System Restore. It can be very useful, but it too can make things even worse. Sometimes one must try a few restore points before it fixes things...or not. I will admit that under some circumstances, it can also be a lifesaver. Anyway, let’s start at the beginning and look at the licencing first...........frank |
papaphoenix
Total Posts: 1614
Joined 03-09-2004 status: Guru |
Hi FranckE, thank you for your answer. After you first installed AI and registered it, did you then move the licence to a Syncrosoft dongle?? (you mention LCC). ==> no, it’s always in the licence control center on my computer, i don’t have a dongle. Have you installed the very latest version of the Syncrosoft software? ==> yes, i have downloaded it yesterday for the re-install and use it. Did you install any new plug-ins? ==> no from sunday to monday nothing was add or remove on the computer.
For more information, the scandisk (chkdsk) don’t find something wrong.
The initialase text on the left bottom (you can see a picture in the link bellow) http://papanix.free.fr/images/cubaseai.jpg
run fine when it check the LCC, midi, VST 2, .......... up to “content” who is the final step before the general cubase windows open (on full screen in the computer).
There is no project preloaded on cubase, it opened empty. I have tryed without midi and audio port connection to start , same result. Windows XP is running installed on this computer since near 3 years, perhaps a too more long time and need to format the hard drive and reinstall windows. |
frankE
Total Posts: 5350
Joined 12-23-2002 status: Guru |
Hi again,
Even though you are seeing your licence in the LCC, there is a chance, that because of your re-installs etc., that AI is simply no longer recognizing it. You may have to reauthorize. I would also suggest that it would be a good thing to get your licence on to a dongle and off the computer. A dongle only costs about $35 US, and it’s a much better way to store a licence.
Re: “I have finaly check on “windows no failure modeâ€, at the second try i have succeded to open cubase AI in this mode”
Re: “Windows XP is running installed on this computer since near 3 years, perhaps a too more long time and need to format the hard drive and reinstall windows.”
|
papaphoenix
Total Posts: 1614
Joined 03-09-2004 status: Guru |
Thank you FranckE.
No problem for the LCC.
Ok in english i need to write “safe mode” :
finaly tonight, i have
Use regcleaner to delete entryes on base register (cubase AI, old mLan).
Defrag the computer.
I will reinstala tomorrow the YSFW driver, n and XS tools, VST editor.
A windows problem perhaps may be the cause of all of this. |
frankE
Total Posts: 5350
Joined 12-23-2002 status: Guru |
Good news! It looks then as if clue #2 was the best...i.e.in Safe Mode AI opened.
|
papaphoenix
Total Posts: 1614
Joined 03-09-2004 status: Guru |
Just to inform that YSFW , n tools and XS extension + VST editor are installd and all is work fine.
|