I have everything connected as written in the manuals.I’m not going to post my setup a thousand times until someone responds,I’ve done that too many times.Lets just say I’m using what Yamaha has suggested period :]

Anyhow I keep loosing connections within the editor vst3 - when trying to change a user sound/or use mediabay, two separate things.

The XS rack is freezing and the only way to fix it is rebooting my cpu,thats aggravating.

Anyhow I hope you guys can help..

what the hell here’s my setup.

MR816CSX
CUBASE 5
RACK XS
MLAN YSFW
XP32 SP3
Q6600 Intel
3gb ram

Latest fw drivers,which means latest everything you have Yamaha to offer me @ yamahasynth.com.Firmware update,Mr tools,Rack os updater,cubase 5 is obviously just out the gate.. I’m new to firewire,is this a normal thing,or is this just because it’s so new it’s a bit buggy?

Athan or Bad Mister are you guys getting this over there @ Yamaha HQ’s or wherever your testing the new editor? Please tell me that I’m not alone on this? Or am I.. :] Anyone else noticing this?

I am extremely curious to hear your thoughts.

Thanks in advance.

Hey there, I had previous xs editor running pretty sweet. I just updated to Cubase 4.52 and installed new vst editor, yes I did experience a freeze and a couple of hiccups that I had not encountered previously. As with all updates there may be be a few minor buggy bits that need to be ironed out. They do mention in the installer info that you will possibly have this problem of loading voices and a freeze especially if you load them too quickly in succession. I would tend to not load voices direct thru cubase track but thru the editor , safer way to go.

Okay yeah I appreciate the reply.As long as I’m not alone on this. :] Hopefully they will iron out this issue,surely they will.This new setup is powerful,and I will work around it for time being.Thanks for chiming in..

Please call Customer Support if you are not getting things to work as expected. This way someone can work with you to go over what you are doing and what you are experiencing.

Sure thing,thanks for responding.

Crashes started with the new editor,so I hope YAMAHA releases an update to a less buggy editor soon.

Anyone else have it working in C5 without crashes/dropouts/freezes?

Yes, a lot of people are working with it.  The only known issue is saving VST Presets from imported voice libraries that have no category assigned.  If you do this Cubase 5 will crash.

However the easy way around that issue is to simply assign a category first before saving as a VST Preset.

As we recall, you were using the previous Studio Manager editor and having similar problems so to be honest it is not suprising that you are having similar problems with the new VST editor. 

Once again, this leads us to believe that the problem is some enviromental issue with your computer and Firewire connectivity.

You can choose to believe that every version of software that Yamaha and Steinberg produces has problems, wait for a new version, and install it only to discover that you still have the same problem.  The other choice is to actually find the problem that you are having with your computer and the connectivity with Firewire and solve the fundamental issue.

We have in the past recommended that you look at standard settings that can be a problem ( setting background service to priority, etc. ) and you have always replied that the your computer was working fine.

To paraphrase Shakespeare, “ the fault , dear brutus is not in the editor , but in your computer. ‘

If you private message us a contact number, we can have someone from support try to look at what the issue is with your computer tomorrow.  We also have someone in your area who could stop by your studio and look at your system. 

However we have lots of people who are using the new VST editor successfully so we seriously doubt the real problem is there. 

If there is an issue ( like the one reported here on the forum with Saving VST presets without categories assigned) we are happy to report it the engineers and try to get it fixed. 

In this case, however we think we need to help you look at the issue on your computer which is the underlying cause of the problems you are having.

Athan,
“Oh great so you will help me”?,Okay I’ll be expecting a call then,thanks.So nobody else is having this issue then right?
Awesome,I guess it’s just my cpu then,after reading the manuals for all of the gear.I guess my cpu is just the problem.Hey thanks for the Shakespeare quote that really makes me feel good as a customer of Yamaha.

To paraphrase Shakespeare, “ the fault , dear brutus is not in the editor , but in your computer. ‘

So I take it anyone else who has this issue with dropouts and freezes with MR 816 AND NEW editor will feel this hits home.

I guess I wake up choosing to believe that Yamaha’s software has bugs and various issues,but like you said it’s my cpu.Silly me.. Excellent honest support by the way..

I’ll be watching for the next editor’s bug fix release notes to compare my issues a customer of the suggested gear to see how this plays out.

So yeah I’ll be expecting that call..

No call today,I wonder when that call will take place?
In the meantime I noticed that when I have a midi 4x4 usb interface installed along with this setup,there seems to be issues.When I disable it ,it all seems to work fine(this is still early) testing it without it seems to help.Is there any known issues when using certain midi usb devices along with the firewire Yamaha that would cause this in my daw?

I’ve checked IRQ’s and there reads there are no conflicts,what do you suggest in my case?

If XP shows no conflicts,but the editor/MR/cubase 5 work better with the 4x4 usb device disabled,does that mean that there is something Yamaha knows about other devices that could cause issues?
Surely someone at some point in time beta testing all of this @ Yamaha knows something right?

It seems strange there’s no mention of any conflicts in XP,but disabling it makes mLAN/FW driver + editor run smooth..

What should I look for to get this all running smooth here?

I don’t know what your 4x4 USB interface is but in order to use the Motif-Rack XS as an interface you must connect to it directly via USB… You are not able to use the Motif-Rack XS Editor or the Motif-Rack XS Editor VST via MIDI (meaning 5-pin MIDI jacks) Sorry. If that is what you were thinking all along you have been misguided.

You must use either USB-MIDI (meaning you are connected directly to the Motif-Rack XS via a USB cable)… If you are using a 4x4 USB interface this will NOT WORK…

You have to be connected via USB directly because the Editors use two USB ports for communication PORT 1 for normal MIDI note-on, controller and tempo information, and PORT 4 for bi-directional and simultaneous control via the Editor software.

Your other option is to use FIREWIRE (as this handles both your MIDI and your AUDIO on multiple simultaneous buses, it is the best method).

You cannot, repeat cannot use a 4x4 USB Interface and think you are using USB… YOu are connected via standard MIDI cables as far as the Motif-Rack XS is concerned and therefore you CANNOT use the EDITORS, period.

Hope that is clear.

“No call today,I wonder when that call will take place? “

You need to private message us with your contact information before we can have someone call you. We had customer support search in their system under “Bobby Bland” , but you are not in the system under that name.

Please private message us a phone number or the name you registered in our customer support system and we will have some one contact you.

First, make sure that your firewire card or port uses a compatible chipset.  Some motherboards use firewire chipsets that cause problems with audio firewire devices. Most modern TI chipsets work good with audio.  With others your miles may vary.

If removing the USB midi device brings stability it may be a known Windows problem.  Windows NT/XP has a limit on midi devices.  After reaching the limit of 10 devices then weird things start happening.  The problem is that every time you install a midi device on the system, it stays in the registry and eats away at the 10 device limit.  This is further complicated by the the way Windows handles USB devices.  If you unplug the USB midi device and plug it back in latter on a different USB port, Windows will use another registry entry for a new device.  This is why when you unplug it and plug it back into another port the hardware wizard will run again.  So even though it is the same USB midi device using the same drivers, it eats away at the 10 device limit each time you switch ports.  There is a way to clean the extra device entries from your registry with a hack but it is involved and you can screw up windows in the process.  You may want to just leave it unplugged and forget about it if it works.  For more info

http://www.rme-audio.com/english/faq/10entrye.htm

The other thing is that if it is sharing IRQ with a pci device this can sometimes cause weird issues.  Your motherboard will have some PCI slots forced shared with another along with a firewire or USB bus.  Even though Windows assigns it its own virtual IRQ, it can still cause problems.  If you are using a pci firewire card, moving to another slot can sometimes help.  Gotta love Windows.

Anyway , this is all theories and it is best to let support help you than tear apart your computer in vein.  Good luck.

I’m using the correct connections, mlan/firewire new driver on the MR 816CSX.With the correct firewire connections and it is compatible. TI Chipset.. NO IRQ’s are being shared.. Anyhow when I use the usb 4x4 I have issues..

Removing the usb midi device the issues are less,only when importing these sounds athan mentioned I get the crash in c5 as mentioned in another post..Anyways thanks for responding..

Bad Mister. I never said I was connected with usb with rack..Using mlan/ysfd with mr816csx AS MY CONNECTION.
I should have said I’m having issues when the 4x4 midi in the same daw since these new gear has arrived.

It’s okay though.. I’ve disabled the 4x4 device and there are no longer any issues.Thanks.

Yamaha_US - 24 February 2009 02:58 PM

“No call today,I wonder when that call will take place? “

You need to private message us with your contact information before we can have someone call you. We had customer support search in their system under “Bobby Bland” , but you are not in the system under that name.

Please private message us a phone number or the name you registered in our customer support system and we will have some one contact you.

I already did that last year sometime.I’m in the system.Actually you and I spoke,remember? You called me before.Call me again sometime..

You are in the system, but not under your posting name so as we said we searched the system under Bobby Bland and found nothing. 

Again we’d appreciate it if you just PM’ed us with your contact info.

It was a long time and several cell phones ago when we last spoke.