I recently contacted Yamaha with a service/support related question on an expansion board for my Motif ES7.  I just want to say that when I called, I got to talk to a real person in under about 2 minutes.  The person I talked with was helplful and when he didn’t know the answer got me in touch with someone who did know the answer.  I also sent them an email followup and was answered back in a couple hours. 

I must say, Yamaha has great support.  I did a lot of looking around at competing proucts when I bought my Motif ES.  I am so glad I bought a Yamaha product!  It is too bad that this kind of support isn’t provided by more companies these days.  Thanks Yamaha!

msr