I’m only getting sound from one side coming out of my headphone jack never had any problems before it’s very well kept and was wondering if there were any suggestions on what to do to correct this

Re: headphone jack problem

Welcome (welkom?).

Please feed us (always) some more info.
Jack into the rear?
Into a mixer?
Into your PC?

Usually the jacks attract corrosion, especially the cheaper ones.

Clean it and retry.

A cable into the rear is usually under pressure,
a cable in a mixer seldom (there I had alike problems).
A PC can have several oddities.

;JOOP!

Re: headphone jack problem

Hello and sorry for not being as informative as I should have been. what I ment to express was that the output on my motif es both headphones and left and right mono outputs are only putting out a signal only on the left side no right side at all I’ve tried to think of everything I could to trouble shoot but I’m lost on what to do don’t know how all of a sudden they don’t work anymore If there are any ideas please let me know

Re: headphone jack problem

That’s not curable by pressing buttons I presume.
Where are you situated?

;JOOP!

Re: headphone jack problem

I’m in the U.S. (Texas) to be exact and I even did a factory reset and nothing changed still just sound on the left side I really don’t know what to do and need a solution I truly appreciate the help so far. Do you think a os update might help?

Re: headphone jack problem

Misled by your nickname.

I think this is an electronic problem.
Remember, you can’t change hardware by software,
so OS updates can not repair a bad print.
: time for a repair shop.


;JOOP!

Re: headphone jack problem

You were thinking right about my nickname I was born in holland my dad was in the airforce. but I was really hoping that wasn’t the case on having to go get it repaired. then on top of that where? because there is almost never a repair place that fixes stuff locally which is a real pain

Re: headphone jack problem

If you care for your instrument, always note a good repair centre around.
In the Netherlands we are almost spoiled.

And ......... you wouldn’t take a Dodge to a Toyota dealer; take care.

;JOOP!

Re: headphone jack problem

Before you take it to the shop… try a few things:

1) Factory Reset:
Press [UTILITY]
Press [JOB]
Press [ENTER]
Press [YES]

2) test the headphones in anything else - home stereo - make sure it is not the headphones or the headphone jack.

3) plug into the headphone jack (I’m sure you checked) but make sure it is plugged all the way in… then call up a Voice like FULL GRAND
Press [EDIT]
Press [COMMON] a/k/a the DrumKits/Favorites button
Press [F2] OUTPUT
Highlight the PAN function…

Now Pan the output left (L63) and right (R63) and see if it makes a difference.

If not, what is the output from the normal outputs… (you cannot check these with a stereo set of headphones… plugging headphones into the L and R output will not tell you much...) What happens when you connect the outputs of the unit to a mixer or speakers?

Let us know.

Re: headphone jack problem

First thanks for responding and I tried everything you suggested and still no progress I did the outputs into a mixer and still no change sound only on the left messing with the pan to the right no sound at all and factory reset still nothing it just stumps me on how all of a sudden I turn it on and it doesn’t work I can see if I giged with or if I didn’t take care of it if you have anything else to try please let me know

Re: headphone jack problem

So it is now beyond just a headphone jack problem now, is that right?

Time to take it to the shop.